CONDUCT OF FINANCIAL INSTITUTIONS BILL

To provide for a regulatory framework for the conduct of financial institutions that will— 

  • protect financial customers, including by promoting the fair treatment and 
  • protection of financial customers by financial institutions; 
  • support fair, transparent and efficient financial markets; 
  • promote trust and confidence in the financial sector; 
  • support innovation and the development of and investment in sustainable innovative technologies, processes and practices; 
  • support sustainable competition in the provision of financial products and  financial services; 
  • promote financial inclusion; 
  • promote transformation of the financial sector; and 
  • assist the South African Reserve Bank in maintaining financial stability;  and to provide for matters connected therewith. 

Banks Conduct Standard 2020

The Financial Sector Conduct Authority has published the Conduct Standard for Banks, which aims to regulate and supervise banking institutions, and to promote the treatment of financial customers.

The Financial Sector Conduct Authority has published the Conduct Standard for Banks, which aims to regulate and supervise banking institutions, and to promote the treatment of financial customers. Having successfully undergone the Parliamentary process, the Conduct Standard has been made final.