COVID-19 Call Centre Numbers

Publication Date: 30/04/2020

BASA is an industry association which represents those banks licenced to operate in South Africa. BASA is not able to assist customers with banking queries. For assistance regarding debt relief during the Covid-19 pandemic and lockdown, please see the contact numbers below. Alternatively, click here for member bank websites.

Bank

Number

ABSA0861 22 22 72
Investec011 286 9663
Standard Bank0860 111 400
African Bank0861 111 011
Nedbank0860 110 702
FNBUse the FNB banking app Covid-19 icon,
or the number at the back of your card
Capitec0860 667 718