Personal information includes identity documents, driver’s licenses, passports, addresses and contact details amongst others. Always protect your personal information by sharing it very selectively and on a need to know basis only.
Never share your confidential information which includes usernames, passwords and PIN numbers with anyone.
Review your account statements on a timely basis; query disputed transactions with your bank immediately.
When shopping online, only place orders with your card on a secure website.
Register for 3D Secure.
Implement dual authentication for all accounts and products, especially for financial services products.
Do not send e-mails that quote your card number and expiry date.
Do not use your information if you suspect it may have been compromised. Rather use other personal information that you have not used previously in order to confirm your identity in future.
Register for SMS notifications to alert you when products and accounts are accessed.
Conduct regular credit checks to verify whether someone has applied for credit using your personal information and if so, advise the credit grantor immediately.
Investigate and register for credit related alerts offered by credit bureaus.